Frequently Asked Questions

Frequently Asked Questions

1. What is CatapultXAI’s AI Receptionist?

It’s a seamless AI-powered front desk that answers calls, books appointments, qualifies leads, handles FAQs, and integrates with your workflows—all while maintaining your brand’s tone and professionalism.

2. How does it fit into a broader strategy?

Beyond being a receptionist, it's part of our full AI framework—from impact analysis and strategy to development, deployment, and ongoing optimization—built on ethical and scalable foundations

3. Can it understand and respond in our industry’s language?

Yes! We customize it with your firm’s specific terminology, FAQs, knowledge base, and tone, so it genuinely “speaks your language”—whether you're in law, finance, healthcare, home services, or other sectors.

4. What’s the setup process like?

Smooth and efficient. We begin with an AI impact analysis to understand your needs, then design the receptionist flows, plug it into your systems, train it on your data, test, launch—and monitor continuously. No heavy IT lift required .

5. How does it integrate with our existing tools?

Seamless. It links directly to your calendars, CRM, booking platforms, or any software where appointment and client context lives—making sure everything flows without double entry.

6. Will our clients know it’s AI?

They likely won’t—because our AI is designed to feel natural, professional, and personable. We craft the voice and cadence to match your brand, for a human-level experience that is actually more efficient.

7. Is it secure, compliant, and ethical?

Absolutely. We emphasize security, ethics, and governance from day one—ensuring your client data is protected, properly managed, and AI use aligns with best practices and industry standards

8. How does it help firms specifically?

For firms—legal, advisory, financial—it's a game-changer. It handles high-value intake, pre-qualifies leads, schedules consultations, and ensures no opportunity slips through—letting your team focus on what matters most.

9. How will I know it’s working?

Through clear metrics: call volumes handled, lead quality, booking rates, client satisfaction. Plus, Nav dashboards and continuous optimization ensure performance keeps improving over time .

10. What happens after I book a strategy call?

Expect a deep-dive session where we align your goals, show a live demo customized to your business, map out the impact pathway (from pilot to full rollout), and set actionable next steps. It’s your roadmap to real AI-driven transformation.

Unlock the true potential of your business with Us—your partner in growth and scalability. Designed to adapt to your evolving needs.

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